Complaints Procedure
At 1OF1 Car Group we aim to provide the highest level of service to all our customers.
If you are unhappy with any part of our service, we encourage you to contact us so we can resolve the issue quickly.
How to Make a Complaint
You can contact us using the following methods:
Email: info@1of1cargroup.co.uk
Please provide:
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Your full name
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Contact details
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Details of your complaint
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Any relevant documents or information
Complaint Handling
Once we receive your complaint we will:
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Acknowledge receipt of your complaint
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Investigate the issue thoroughly
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Provide a response as quickly as possible
Financial Ombudsman Service
We aim to keep all information on our website accurate and up to date, however we do not guarantee the completeness or accuracy of all content.
External Links
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration or destruction.
Limitation of Liability
1OF1 Car Group will not be liable for any losses resulting from the use of this website.
Changes to Terms
We reserve the right to update these terms at any time without notice.